FAQ

FAQ’S

Does AST do the invoicing? How do I get paid?

Yes. We have customers for whom we handle all the paperwork including, sending invoices to the factoring company. We DO NOT accept payments on your behalf. We submit your invoices to the factoring company & they’ll directly pay you.

What happens if I don't want to take the load you have to offer me?

If you don’t want to take the load that we offer you, you may let us know, and we’ll continue to find the load for you until we find the one that is acceptable to you. 

How do I get on board?

If you’re willing to get on the board with us, you just need to fill out a form. Also, you need to provide us with your MC authority acceptance document. 

What type of trucks do you provide dispatching services for?

We specialize in providing dispatch services for Dry vans, Flatbed, Step Deck, and Reefers. However, if you’re seeking dispatching services for any other type of trailer, you can let us know. We’ll be more than happy to assist you.

Why should I sign up for American Smart Trucking?

American Smart Trucking makes it easy for you to handle your shipping requirements. You can get quick quotes, track your shipment & get your freight delivered on time.

Are your rates guaranteed?

Yes. We charge a flat fee of $55, irrespective of the load volume.

How does American Smart Trucking choose carriers?

American Smart Truck works with a reliable & efficient network of carriers, each of which is required to go through several steps to fulfill the compliance, safety, & accountability requirements.

What paperwork do I need to receive a payment?

Invoice & POD are the standard documents required to get your payment. If any additional documents are required, our team will let you know.

What type of equipment do you hire?

We hire carriers for all types of equipment such as dry van, flatbed, LTL, FTL, reefer, & power only.

What will American Smart Trucking services do for my business?

It’s simple. Most owner-operators get into trucking to drive more miles & earn money. However, they get bogged down by paperwork, load searching, negotiations & phone calls. By taking care of your back-office operations such as load searching, negotiations, email & phone updates, American Smart Trucking allows your business operations to run smoothly & get you top paying loads. Our goal is to find you the highest paying loads so that you put more money in your pocket.